Earlier this spring the Port Gamble S’Klallam Tribe went live on RiteTrack 4. They are the second implementation to go live on RiteTrack 4, and the first to be hosted in our data center.  The Port Gamble S'Klallam Reservation is located on the northern tip of the beautiful Kitsap Peninsula in Washington State.  They are still located on the same land inhabited by their ancestors for centuries. As of today there are over 1,150 members enrolled in the tribe with over half residing on the reservation.

Port Gamble S’Klallam has implemented RiteTrack for managing both youth and adult chemical dependency and behavioral health programs. RiteTrack offers them a web-based tool for managing all information related to these programs. After opening a new case, staff can complete the online assessment tool. There are currently two different assessments, one for chemical dependency and one for mental health. Completion of these instruments then generates treatment plans which the case managers use as their basis for service delivery. As with other RiteTrack implementations, Port Gamble S’Klallam can do on-going case management as they provide services. This includes the ability to manage appointments, update treatment plans, monitor outcomes, and eventually discharge the client upon successful program completion. Port Gamble also utilizes the RiteTrack Document Management interface allowing them to attach electronic documents to the client record.  Josh Becker, Handel project manager for the Port Gamble implementation says “with RiteTrack, Port Gamble S’Klallam now has a state-of-the-art, web-based solution that will help automate their case management processes and thus provide better services to their clients.”

In the near future, the tribe will expand the use of RiteTrack to do their billing as well. Currently in final stages of completion, billing staff will be able to generate HCFA 1500 bills directly from the progress notes entered by case workers. This will replace the need to enter bills separately into the RPMS system provided by Indian Health Services.  Next up, Port Gamble S’Klallam is also looking to implement RiteTrack in their court and in their child support program. We are very excited about working with the Port Gamble S’Klallam and help them embracing RiteTrack to assist their employees in providing better services to the clients that they serve.