At Handel Information Technologies, Inc. we specialize in creating the best possible software solutions for human services agencies. We work with human services agencies in over 30 states from small non-profits  to major state programs.

There are three secrets to our success:

• The RiteTrack Software Platform;
• The solutions that we create for our customers on top of that platform;
• Sustaining relationships that we create with our clients by providing unsurpassed support for our solutions.

RiteTrack is a leading human services software platform built to meet all the information needs required by Residential and Treatment Services programs. The software:

• Runs equally well over the web as it does on the desktop;
• Can be hosted in our data center;
• or can be installed on your own server if you have an IT infrastructure.

RiteTrack is built from the ground up for:

• supporting workflow-automation,
• enforcing your business rules,
• ensuring data is entered in a timely fashion.
   

Unlike most solutions in the marketplace today, RiteTrack is designed to work the way you do, not the other way around. With a superior security and audit system, RiteTrack is the best solution on the market today for keeping your client information safe. 

With RiteTrack’s powerful notification system and reporting engine you can assure that the right people are given access to the right information at the right time.

The RiteTrack Residential and Treatment Services Suite is an enterprise-class information system designed specifically for the unique information management needs of organizations that provide residential and/or treatment services to the community.  This Suite of configuration was distilled from Handel’s decade of experience implementing RiteTrack for government and private agencies that provide residential care, secure treatment, foster care and community-based outpatient services. 

The RiteTrack Residential and Treatment Services Suite manages all aspects of your organization, for example:

• Residents/clients, 
• Staff, 
• Billing,
• Facilities. 

Extensive personal information is available, including: 

• Historical information for other placements, 
• Medical and mental health, 
• Substance abuse, 
• Trauma, 
• Criminal activity. 

Aspects of staff management include: 

• Status boards, 
• Time logging, 
• Task management. 

RiteTrack can automate and validate both per-service and per-diem billing. Facilities including capacity, space, maintenance and even building assets can be recorded and tracked. The comprehensive and integrated information management provided by RiteTrack is designed to ensure you provide better services to your clients, allow your staff to work more efficiently and have confidence in accurate reporting for your stakeholders, community and certifying bodies.

This suite of configuration includes forms, business logic and reports designed to be a foundational framework for Residential and Treatment Services agencies. There is a broad spectrum of different event types available, all with corresponding statistical reports. These events and reports can be used out of the box or further customized to match the individual and specific needs of your agency.