Handel implemented a new RiteTrack system for the Natrona County Juvenile Detention Center on May 13.
The newly implemented, juvenile detention case management solution contains functionality for case management, document management, case notes and a wide variety of reporting features. The RiteTrack system replaced the center’s previous paper-based tracking system.
In Natrona County various organizations work together to provide juveniles in need with services. These include community groups, the school district, district attorney’s office, Wyoming Department of Family Services, Department of Corrections, Sheriff’s Office, City of Casper Police, and the Juvenile Detention Center.
The local Project Manager, Amy Dorman, said “RiteTrack has allowed us to view information on the juvenile as a whole including family history, school history, legal background, jail admissions and any assigned groups. It takes time to assess what is really right for a youth.”
The RiteTrack juvenile module met the vast majority of the JDC’s needs right out of the box without much configuration work.
Handel Project Manager Ben McKay said, “The reporting feature in RiteTrack includes custom reports about daily case loads, client populations, client demographics, censuses and one for an attorney in the District Attorney’s office. The ability to collaborate between the JDC’s and DA’s offices is paramount, because the DA does client intake for the JDC.”
RiteTrack is a software solution used by human services programs throughout state, and county governments. It provides the primary means for caseworkers, administrators, and other professionals to manage clients and caseloads.