JDAI Archives

Multi-County Juvenile Detention Center Upgrades to RiteTrack for Facility Management

March 24, 2020/in DMC, JDAI, Juvenile Detention, Juvenile Facilities, Juvenile Justice, PREA/by Tiffany Edmonds

The Multi County Juvenile Detention Center (MCJDC), in Lancaster Ohio, is a 48-bed facility that went live with RiteTrack in 2018. Multi County was using an old detention management system primarily for intake. Their old system could not manage incident reports, room confinement calculations or youth personal property. This system also didn’t allow for data collection or reporting capabilities, and the facility relied on paper documentation and Excel spreadsheets to supplement it and help run the organization.

Register to watch the case study recording where you can hear the director and assistant director of MCJDC discuss their experiences with implementing and using RiteTrack as their case management and reporting database system.

*Incident reports log pertinent information for situations and feature a notes field where staff can elaborate on the incident.*

You may be able to relate to the Director of the MCJDC, Dana Moore, who said in the past if she wanted medical information on a youth or to see if a social worker met with a youth that she would have to ask the staff. Now with RiteTrack all Director Moore must do is open the youth’s file in RiteTrack, and all the information on a youth is stored in one easily accessible location. Moore can see how many incident reports she had, the type of incident reports, along with demographic data on the youth at the facility.

Director Moore also reported that staff is more engaged with the youth. The staff feel more empowered in their interactions as they have access to information on youth. MCJDC employees also report that the RiteTrack system is easy to use, and they can locate information quickly. Dana and the MCJDC staff report that intakes are completed in less than half the time it took previously which enables staff to have more time to provide service to the youth.

Handel worked closely with MCJDC to customize reports that provide Moore with up-to-the-minute data on what’s occurring in the facility as well as summarizing the previous day’s events involving the youth. Director Moore is now able to utilize a case management and facility management system that meets the requirements of the State of Ohio and facilitates real-time data collection. Required annual reports often took days to compile but are now completed within a few moments drawing from the data entered daily into RiteTrack. These reports can be exported to Excel or PDF formats as well. Exporting to these formats from RiteTrack is standard functionality.

One of the biggest differences Director Moore sees between the previous solutions and RiteTrack is the support provided by Handel. “With the old vendor there could be days of e-mailing back and forth before we could get an answer,” but with Handel she said “I always get an immediate response with we call even on evenings or weekends. It doesn’t matter because the project manager was always there for us.”

For more information about RiteTrack or to schedule a demonstration click here.

Better Today than Yesterday: Managing JDAI Standards and Reporting

September 4, 2019/in JDAI, Juvenile Detention, Juvenile Facilities, Juvenile Justice/by Tiffany Edmonds

Watch this recording of the Managing JDAI Standards and Reporting webcast.

Many juvenile justice communities strive to comply with JDAI standards but struggle with the required JDAI data collection.

During this webinar, we examined how RiteTrack increases your facility’s capabilities to measure, track and report on its JDAI efforts. We will also review how JDAI communities can utilize such a system to analyze data and formulate questions related to JDAI information. This comprehensive system provides the framework needed to help any facility adhere to evolving JDAI standards.

The secret lies in documenting and tracking this in the daily case management functions. RiteTrack’s JDAI reporting produces comprehensive reports for race, gender, age, and geography, as well as other requirements including daily population counts, quarterly reports, etc. Additionally, it compiles the required JDAI reporting in real time and eliminates a separate method of JDAI data collection.

Key features from the system that were demonstrated included:

Tracking assessments
Tracking treatment plans & progress notes
Generating JDAI reports (race, gender, age, geography, etc.)
Reporting on facility data
- Incidents
- Room confinements
- Restraints
Reporting for JDAI requirements (daily population counts, quarterly reports, etc.)

RiteTrack’s sophisticated web-based interface and industry-best security model ensures only the right people have access to appropriate and relevant information from any location. Including JDAI compliance, standards and reporting.

So, whether you are running a county detention facility or a JDAI community, you should take a look at this offering because RiteTrack supports an emphasis on treatment and rehabilitation, along with resident and facility management.

Register for the recording here

Performance-based Standards & RiteTrack Partner to Improve Data Entry for PbS customers

April 17, 2019/in JDAI, Juvenile Detention, Juvenile Facilities, Juvenile Justice, News, PREA, Technology/by Tiffany Edmonds

Juvenile facilities across the country have opted to work with Performance-based Standards to assist with monitoring confinement conditions in treatment services and residential facilities using national standards and performance outcomes.

PbS is a data-driven improvement model grounded in research that holds juvenile justice agencies, facilities and residential care providers to the highest standards for operations, programs and services.

Twice a year juvenile facilities compile data from day-to-day case management (including incident reports) and enter it into the PbS program interface. The PbS system then analyzes the data to assess whether the facility is meeting performance outcomes and uses this data to create summary reports. These analyses are used to create improvement plans and direct needed reforms in a facility.

Often during the months of April and October, many facilities who partner with PbS for this valuable service struggle with the time it takes for staff to perform daily responsibilities and reenter collected data into the PbS system.

However, in 2017 Handel met PbS at the Michigan Juvenile Detention Association (MJDA) Conference. Both of us saw the potential of a partnership between our two organizations. Over the next few months, we created a RiteTrack module that enables the PbS analysis system to integrate directly with RiteTrack’s case management and reporting solution which eliminates the duplicate data entry staff had to complete for the required reporting periods.

This RiteTrack and PbS integration enables juvenile detention and juvenile justice organizations’ staff to enter daily documentation into one case management system, RiteTrack—which also produces user friendly and reporting for other facility needs—while the integration module imports the required information directly into PbS’s system for the bi-annual reporting periods.

RiteTrack’s juvenile justice module captures required information like incident reports for PbS reporting. Because of the aligned data capture in the systems, information documented in RiteTrack is submitted to PbS through the one-of-a-kind integration module and eliminates duplicate data entry—saving detention staff and administration valuable time.

Contact us if you would like more information on the PbS and RiteTrack integration module or RiteTrack’s solution for juvenile justice and detention facilities.

Multi-County Juvenile Detention Center Upgrades to RiteTrack for Facility Management

Better Today than Yesterday: Managing JDAI Standards and Reporting

Performance-based Standards & RiteTrack Partner to Improve Data Entry for PbS customers

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