Handel IT

Havasupai Tribal Court Modernizes Case Management with RiteTrack

Tiffany Edmonds — Mon, 30 Mar 2026 18:15:35 +0000

Handel IT is proud to partner with the Havasupai Tribe as they modernize the operations of the Havasupai Tribal Court with RiteTrack’s Tribal Court Module. Previously relying on pen-and-paper processes, the Court faced increasing challenges keeping pace with its growing caseload. With several hundred cases handled annually the need for a more reliable and efficient system became clear.

Manual processes made it difficult to maintain complete and accurate court dockets. Preparing dockets required several steps, and hearings or actions could occasionally be missed. As a result, approximately 30% of hearings resulted in continuances, often because scheduling details or updates had not been fully captured. By implementing RiteTrack, the Court is transitioning to a centralized, web-based system designed to help Tribal courts manage cases, hearings, and documentation with greater consistency and visibility.

Implementation Overview

Through the implementation of RiteTrack, the Havasupai Tribal Court will move from paper-based and spreadsheet-driven case tracking to a secure digital system that centralizes case information and court activity. Court staff will enter hearings, actions, and case updates directly into the system, allowing RiteTrack to automatically generate accurate court dockets and maintain a complete record of proceedings.

This transition will streamline daily court operations while ensuring that staff have immediate access to the information they need to prepare for hearings, track case progress, and manage case documentation more effectively. The Court also manages a high volume of both civil and criminal cases each month, further underscoring the need for a more efficient and reliable system.

Implementation Objectives

The Havasupai Tribal Court’s implementation of RiteTrack is focused on strengthening the efficiency and reliability of its daily court operations. A primary objective is transitioning from manual tracking to a centralized digital system that provides a consistent and organized way to manage court information. The Court is also working to improve the accuracy and completeness of its court dockets by reducing the multi-step manual preparation process that previously allowed hearings and actions to occasionally be missed.

By capturing hearings and case activity directly within the system, the Court aims to improve visibility into upcoming proceedings and provide staff with a clearer, more reliable view of case activity across the Court. Additionally, due to the large volume of cases currently being tracked manually, timely implementation of the system is a key priority for the Court.

Key Features and Benefits

Automatic Docket Generation – Hearings and case actions entered by staff are automatically added to court dockets, helping ensure they remain complete and accurate.

Centralized Case Management – Case details, parties, hearings, and documents are managed within one secure system instead of across paper files.

Comprehensive Case Tracking – Track charges, case parties, hearings, documents, fines and fees, and other court activity throughout the lifecycle of a case.

Court Documentation – Maintain a complete digital record of court actions, improving organization and long-term recordkeeping.

Rapid Implementation Timeline – The Court has prioritized getting the system up and running as quickly as possible due to the high volume of cases currently being tracked manually. RiteTrack’s implementation approach is designed to accommodate accelerated timelines with active client engagement and timely feedback throughout the process.

With the implementation of RiteTrack, the Havasupai Tribal Court is taking an important step toward more efficient case management and more reliable court operations. By implementing RiteTrack, the Havasupai Tribal Court is establishing a more efficient and reliable approach to managing cases, hearings, and court records—supporting court staff and improving the administration of justice for the community they serve.

Discover how RiteTrack can transform your tribal court.

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Upper Sioux Community Selects RiteTrack to Support Tribal Court Operations and Launch Court Information Portal

Tiffany Edmonds — Mon, 23 Mar 2026 16:58:54 +0000

Upper Sioux Community has selected RiteTrack, a customizable case management platform developed by Handel Information Technologies, to support the operations of its Tribal Court. By implementing RiteTrack’s Tribal Court and Portal Modules, the court will modernize how case information is managed, improve access to court information, and centralize records that have historically been maintained across multiple formats.

Implementation Overview

Upper Sioux Community will implement the RiteTrack Tribal Court Module to support the management and tracking of civil cases and traffic violations. While the court does not hear criminal cases, it does track charges related to traffic violations and manages associated fines, fees, restitution, and community service obligations for its civil cases.

The Tribe will also implement the RiteTrack Portal to provide both public and secure access to court information. Through the public portal, community members will be able to view the court’s public hearings calendar. A private portal, requiring login credentials, will allow registered users to view information related to their cases, including involved cases, charges or offenses, hearings, involved parties, case documents, fines and fees, restitution, and community service.

Implementation Objectives

Through the implementation of RiteTrack, Upper Sioux Community will establish a centralized system for managing and tracking Tribal Court case information. The system will allow the court to organize case records, charges, fines/fees, and related documentation within a single platform.

Another objective of the implementation is to provide structured access to court information through the RiteTrack Member Portal. By offering both public and secure portal access, the court will be able to share specific information such as the hearings calendar publicly while allowing authorized users to access information related to their individual cases.

Key Features and Benefits

Track civil cases and traffic violation charges in a centralized system
Manage financial obligations including fines, fees, restitution, and community service
Record and track hearings, involved parties, and related case documentation
Provide a public-facing portal for viewing the court’s hearings calendar
Offer secure, login-based portal access for authorized users to view case details

Handel is proud to partner with Upper Sioux Community as they implement RiteTrack to support their Tribal Court operations and expand access to court information through the RiteTrack Portal. With more than 60 Tribal partners across the country, Handel continues to support Tribal courts with systems designed to help track case activity, manage documentation, and provide structured access to court information.

Discover how RiteTrack can transform your tribal court operations.

START A CONVERSATION

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Pennsylvania Association on Probation, Parole, and Corrections Conference

Katie Notman — Wed, 18 Mar 2026 21:05:03 +0000

May 17-20, 2026, in Lancaster, PA

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PREA, Juvenile Facilities, and the Role of Documentation

Tiffany Edmonds — Wed, 18 Feb 2026 22:15:34 +0000

When people hear PREA, they often think of adult prisons. But the Prison Rape Elimination Act (PREA) — passed in 2003 — applies across confinement settings, including juvenile detention facilities.

At its core, PREA is about safety, accountability, and documentation.

Facilities are required to conduct risk assessments, ask specific screening questions, provide educational materials, document acknowledgements, and complete follow-up reviews. The goal is straightforward: reduce risk and create safer environments for individuals in custody.

We’re not PREA auditors or legal experts. But we do work closely with agencies responsible for meeting PREA standards, and we understand how important it is to have processes that are clear, consistent, and well documented.

Just as importantly, we understand that no two agencies manage PREA exactly the same way.

Why PREA Documentation Matters

PREA isn’t just about asking the right questions — it’s about showing that you did.

That means documenting:

Questions were administered and answered
Educational materials were provided
Acknowledgement forms were signed
Follow-up reviews were completed

For many agencies, this process can feel heavy. Paper forms, manual tracking, reminders written on calendars — it adds up quickly.

When PREA lives inside your case management system, it becomes part of your workflow instead of something separate you have to remember.

Built Around Your Process — Not Ours

One thing we’ve learned over the years is this: PREA management looks different from facility to facility.

Agencies vary in how they approach PREA screening. Some prefer a smaller set of targeted questions, while others use a more comprehensive format. Documentation needs also vary—some agencies value additional comment fields, while others prefer a more streamlined approach.

Because RiteTrack is configurable, we build PREA workflows around your agency’s approach — whether that’s simple and structured or more detailed and layered.

We don’t dictate how you manage PREA. We help you document how you already do.

How RiteTrack Supports PREA Workflows

RiteTrack supports PREA processes in a way that reflects how each agency already operates. When it comes to PREA tracking, we don’t use a one-size-fits-all template — we customize it around your policies and procedures.

Here’s what that typically looks like:

PREA Screening at Admission

Under PREA standards, a screening is required for every admission. Within RiteTrack, PREA questions can be embedded directly into the intake workflow.

Questions are displayed within the system
Officers administer the questions during intake
Responses are recorded directly in the record
Checkboxes document whether educational materials (such as brochures or videos) were provided

Because it’s built into the admission process, it helps ensure PREA screening is completed consistently and documented at intake.

PREA Script & Structured Question Areas

Agencies can embed their PREA script and required screening questions directly into the system. There are structured areas for:

Checking responses
Adding comments
Confirming completion

Everything is stored within the individual’s record, creating a clear documentation trail.

Acknowledgement Forms & Signatures

Both the admitted individual and the officer can check and sign the PREA acknowledgement form within the system. That creates a documented record of:

Who completed it
When it was completed

For facilities that do not use tablets, a printable version is available. This ensures the process works regardless of device access. No matter how often you review PREA with your attendees, Within RiteTrack, agencies can track that review and store documentation in the case record. Again — this isn’t a separate spreadsheet or reminder system. It lives alongside the rest of the case information.

Supporting Accountability and Consistency

PREA is serious. It protects vulnerable individuals and reinforces professional accountability within facilities.

Having PREA processes embedded directly into your case management system helps:

Ensure screenings happen consistently
Keep documentation organized
Reduce the risk of missed steps
Make audit preparation less stressful

And because everything is customized, your PREA workflow reflects your policies — not someone else’s template.

A Practical Conversation

If your facility is reviewing its PREA processes, preparing for an audit, or simply looking for a more organized way to manage documentation, it may be worth exploring how your current system supports — or doesn’t support — those needs.

We’re happy to walk through how PREA can be customized inside RiteTrack and talk through what would make sense for your agency. Because when it comes to PREA, clarity and documentation matter — and your system should make that easier, not harder.

Talk With Us About Your PREA Process

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RiteTrack Selected by Wassamasaw Tribe of Varnertown Indians for Enrollment Management

Tiffany Edmonds — Thu, 05 Feb 2026 18:50:52 +0000

The Wassamasaw Tribe of Varnertown Indians has selected RiteTrack by Handel Information Technologies to support their Enrollment program, providing a secure, flexible, and affordable system designed to meet the Tribe’s unique operational needs.

Enrollment systems play a critical role in tribal governance, supporting accurate record-keeping, voting eligibility, communication, and long-term planning. By investing in a modern enrollment management platform, the Wassamasaw Tribe is strengthening its administrative infrastructure while exercising tribal sovereignty and preparing for long-term sustainability.

Implementation Overview

The Wassamasaw Tribe will implement RiteTrack’s Enrollment system to manage member records, track active and inactive status, and support reporting and communication needs. The Tribe chose RiteTrack’s hosted solution, eliminating the need for in-house IT resources while ensuring their data is securely managed in an enterprise-grade data center.

Protecting tribal data sovereignty was a key consideration in the Tribe’s decision. The hosted RiteTrack solution ensures enrollment data remains securely managed under the Tribe’s control, with clearly defined governance over access, use, and reporting.

The implementation will begin with Enrollment functionality, with plans to add the RiteTrack Portal at a later phase, allowing for expanded access and engagement as the program evolves.

Implementation Objectives

Throughout the evaluation process, the Tribe worked closely with Handel to identify a solution that balanced functionality, affordability, and long-term sustainability. After reviewing available options, the Tribe determined that RiteTrack best aligned with both their operational requirements and budget.

The implementation is intended to establish a centralized Enrollment system that supports accurate record-keeping, clearly differentiates active and inactive members for voting eligibility reporting, and enables targeted communication with specific groups, including clans and other member categories. The system will also support internal governance processes by improving documentation for enrollment decisions, verifying voting eligibility, and producing accurate reports to support tribal elections, leadership processes, and compliance requirements. Additionally, RiteTrack will empower staff to report on Enrollment data using Excel exports, reducing reliance on technical support while improving day-to-day efficiency.

Key Features and Benefits

Hosted Deployment – A secure, fully hosted environment that removes the need for internal IT infrastructure while ensuring data protection and reliability

Flexible Reporting – Built-in reporting with Excel export functionality, empowering staff to analyze and report on their data independently

Member Status Tracking – Clear distinction between active and inactive members, supporting accurate voting eligibility and compliance reporting

Customized Clan and Affiliation Tracking – The ability to group members by clan or tribal affiliation for reporting and targeted outreach

Scalable Design – A system that can grow over time, including future expansion through the RiteTrack Portal

Looking Ahead

Future phases of implementation will include the RiteTrack Citizen’s Portal, creating opportunities for expanded member engagement, secure information sharing, and streamlined communication between the Tribe and its citizens.

About the Wassamasaw Tribe of Varnertown Indians

The Wassamasaw Tribe of Varnertown Indians is a state-recognized Native American tribe in South Carolina with deep historical roots in the Lowcountry. The Tribe is committed to preserving its cultural heritage, strengthening governance, and supporting the well-being of its citizens through education, cultural programming, and responsible administration.

Handel is honored to support the Wassamasaw Tribe of Varnertown Indians as they strengthen their Enrollment operations with a system designed around their needs. With over 60 Tribal partners nationwide, Handel remains committed to delivering reliable, purpose-built software solutions that respect Tribal sovereignty, support program goals, and provide long-term value.

Discover how RiteTrack can transform your enrollment department.

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University of Wyoming STEM Career Fair

Katie Notman — Tue, 13 Jan 2026 18:36:41 +0000

February 11, 2026, in Laramie, WY

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Arizona Association of Treatment Court Professionals Annual Conference

Katie Notman — Tue, 13 Jan 2026 18:32:03 +0000

April 7-10, 2026, in Prescott, AZ

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NICWA Annual Protecting Our Children Conference

Katie Notman — Tue, 13 Jan 2026 18:21:57 +0000

March 29 - April 1, 2026, in Oklahoma City, OK

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White Earth Nation’s WE CARE Model

Tiffany Edmonds — Mon, 15 Dec 2025 19:58:49 +0000

Background

Handel Information Technologies proudly collaborated with the White Earth Nation to implement their White Earth Coordination, Assessment, Resource, and Education (WE CARE) case management model.

White Earth contracted Handel IT in January 2012 to implement RiteTrack for their Enrollment, Indian Child Welfare, Behavioral Health, Employment and Training, and TANF programs. The case management software system went live after a 6-month implementation and it was quickly uncovered that RiteTrack could enable better communication of referrals between departments. In addition, it streamlined interdepartmental collaboration on services being provided. The White Earth Nation WE CARE model was then created and White Earth Nation worked with Handel to have RiteTrack facilitate and streamline the data management and reporting for the program.

Challenge

Through communication outreach, White Earth Nation discovered that members were unaware of many available programs and services. When members accessed services, they were often confused or overwhelmed by the lack of collaboration between programs. To address this issue the White Earth Nation Program Directors met to develop the WE CARE model. As many programs were already using RiteTrack, it was further customized to facilitate the WE CARE process–including the Universal Intake Form and WE CARE Plan.

One barrier to easily accessing services was the service application process itself. Members found that they had to go to each programs office and complete intake forms and other documents that were very similar from program to program. One of the educational assessments administered by White Earth Nation was a part of five different program intakes at five different offices.

Solution

To streamline intake and access to services, White Earth Nation created the WE CARE Universal Intake Form. The Universal Intake Form compiles questions from multiple programs to determine if the member could benefit from any offered services. Based on the responses to the intake form, RiteTrack automatically sends out referral notifications to the identified program(s). These program(s) then contact the member and inquire as to whether they would be interested in their recommended services at this time. The member can access or reject, but are offered either way. Those programs the client wishes to work with are then notified via RiteTrack. Then each program can proceed to schedule a meeting with the member to discuss their goals and how to best achieve them. RiteTrack also can send reminders and notifications to staff and clients in-system or via email to ensure critical processes are followed and milestones achieved.

White Earth Nation’s WE CARE Program Model

Another unique aspect of the WE CARE model is the WE CARE Plan. The Plan is developed with the client to identify actionable steps, strategies, and staff assistance for each need and goal. Executing the Plan is a collaborative effort between the client and the programs providing assistance. The Plan is a living document that will change depending on the client’s life situation and/or needs. The goal of the Plan is to focus on the highest priority needs at any given time. The client and all involved staff sign the WE CARE Plan and accept the responsibilities defined in the Plan. The documents executed and saved in RiteTrack define the responsibilities and confidentiality of the client information within the WE CARE Team.

Outcomes

As a result of implementing the WE CARE Program, White Earth Nation is able to minimize access barriers and increase usage of their services. Communication and coordination between different departments have led to more members reporting that services they received were a success for them. Reporting capabilities customized in RiteTrack for White Earth Nation compile data for staff to evaluate program service.

RiteTrack is the glue that manages all the moving pieces of the WE CARE model for White Earth Nation and streamlines its processes. The Universal Intake is completed in RiteTrack, then the system sends referral messages to the appropriate programs. The WE CARE Plan is defined and revised in RiteTrack then is shared with all the programs providing services to the client. RiteTrack enforces security ensuring that information that should be confidential to other programs is not accessible. Finally, reporting in RiteTrack allows the White Earth Nation to analyze service utilization and efficacy. That data is used to inform better outcomes in their program and justify increased internal and external funding for the program.

RiteTrack empowers Tribes to build client-centered models like White Earth Nation’s WE CARE program—breaking down barriers, streamlining collaboration, and strengthening reporting. If your Tribe or agency is ready to create a system that truly supports your members, we’d love to start the conversation.

REQUEST A DEMO

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Beyond Compliance: A More Capable Child Care System for Tribal Programs

Casey Bader — Fri, 05 Dec 2025 17:45:10 +0000

With support for the Federal Child Care Data Tracker ending, tribes need a reliable solution for producing the ACF-700 report. Handel IT has implemented custom child care systems for several tribes and, from the experience, developed a new standard module. RiteTrack’s Child Care Module isn’t just a replacement for the Data Tracker – it expands and improves on the original functionality while continuing the deliver all required reporting. This gives tribes new opportunities to enhance their child care programs, including integrating the module with partner programs such as Indian Child Welfare and TANF.

More Than Just the ACF-700 Report

The first question we are always asked is whether the Child Care module generates the ACF-00. The answer is yes – RiteTrack produces the ACF-700 and more. In addition to calculating the totlas for the Administrative Data Questions, the system offers detailed statistical breakouts with direct links to the individuals and services included in the reporting period. Breakout tables such as Number of Children by Age, Reason for Services, and Payment Type provide deeper insights using your raw data, along with straightforward access to the underlying records.

RiteTrack provides statistical breakouts with direct links to the individuals and services included in the ACF-700.

Special Needs and Services

Another need we heard repeatedly from Child Care programs was the ability to track and report on special services offered by providers. These services might include Indigenous-specific supports, special education, after-school transportation, or availability during non-traditional hours. RiteTrack makes it easy to identify providers who offer these services so staff can refer families to the right options. Person-level alerts can also be added to document the special services needed to support each child.

Special Services by Child Care Provider allows searching for specific provider types and services offered.

Providers, Licenses, and Certifications

Maintaining current provider documentation was another challenge raised in our discussions. To address this, RiteTrack includes full tracking for licenses, certifications, and re-certifications, along with their expiration dates. These dates automatically trigger reports that notify staff when documentation is approaching expiration, helping ensure nothing falls through the cracks. Additional notifications can be configured to remind both staff and providers of upcoming deadlines.

This example user dashboard shows active providers and children receiving care.

Building a Wraparound Program

As with all RiteTrack modules, the Child Care module can be integrated with other standard or custom modules to streamline the management of services provided to families. Programs such as Indian Child Welfare, Temporary Assistance for Needy Families, and Employment and Training can coordinate more effectively with Child Care, enabling secure and appropriate information sharing so staff have the complete picture of supports being delivered.

Take Your Programs to the Next Level

Interest in the Child Care module has been strong, and we would welcome the opportunity to learn about your program’s needs and discuss how RiteTrack can meet them – going far beyond what the Data Tracker offered. Click below to request a conversation or demonstration.

Learn More Today

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