Handel’s Vice President to Facilitate Workshops at NICWA’s 36th Annual Conference

Handel’s Vice President of Sales was selected to speak at the National Indian Child Welfare Association (NICWA) 36th Annual Protecting Our Children National American Indian Conference on Child Abuse and Neglect. This marks the fifth time Casey Bader was chosen to facilitate workshops at NICWA’s annual conference.

His session, “Stop! Hey, What’s that Sound? Everybody Look What’s Going Down,” will examine how to effectively share information about tribal social service programs. Many Tribes have invested in programs to improve services and outcomes, and during this session attendees will see how to get that message out to clients and members after the internal work has been completed. He will highlight principles of marketing and how to apply those principles to Indian Child Welfare, Protective Services, and Foster Care Programs.

Casey Bader has presented at numerous conferences previously including:

  • 2017, 2015, 2014, and 2013 NICWA’s National American Indian Conferences on Child Abuse and Neglect
  • 2017 and 2016 National Indian and Native American Employment and Training Conference (NINAETC)
  • 2017 WIOA Employment and Training Conference
  • 2015 National Tribal Child Support Association Conference
  • 2013 and 2012 United South and Eastern Tribes (USET) Annual Meetings
  • 2013 and 2012 TribalNet Conferences
  • 2013 Affiliated Tribes of Northwest Indians (ATNI) Convention

Casey has over 15 years of experience identifying barriers to evaluating and implementing complex software solutions for social service organizations. Past conference workshop topics have included engaging membership through technology, the White Earth Nation WE CARE service delivery model, and best practices for enterprise-wide software implementations.

Looking for a speaker on topics of Tribes and technology? Casey is available to present at conferences or trainings on a wide variety of topics including program and data integration, enterprise-wide software implementations, systems-of-care, case management models, social services marketing, and digital security and compliance, among others.

Better Today than Yesterday: Improving JDAI Compliance and Reporting Recording Available

Are you looking to improve your juvenile facility’s compliance with JDAI standards?

During this webcast, we examined how RiteTrack’s juvenile facility solution can increase a facility’s capability to measure, track and report on its JDAI efforts. We also reviewed how JDAI communities can utilize such a system to analyze data and formulate questions related to JDAI information. Psst, the secret lies in documenting and tracking this in the daily case management functions.

You can register and view this recording here.

To provide access for JDAI partners, RiteTrack’s sophisticated web-based interface and industry-best security model ensures only the right people have access to appropriate and relevant information from any location. Including JDAI compliance, standards and reporting.

This comprehensive system provides the framework needed to help any facility adhere to evolving JDAI standards.

Key features in the system you can see during this recording include:

RiteTrack’s JDAI reporting produces comprehensive reports for race, gender, age, and geography, as well as other requirements including daily population counts, quarterly reports, etc.

So, whether you are running a county detention facility or a JDAI community, RiteTrack supports an emphasis on treatment and rehabilitation, along with resident and facility management, and you can see how by watching our recording.

October 12, 2017; Handel IT’s Business After Hours; Laramie, WY

We are commemorating our 20 years in business with a Business After Hours Event on October 12, 2017 from 5-7:30 p.m. at Handel’s headquarters located at 200 S 3rd St., Laramie, WY.

Please join us for light appetizers and drinks from Coal Creek Tap plus a chance to win door prizes. This event is open to the public, and there is no charge.

We hope to see you there!

RiteTrack

RiteTrack for Tribal Treatment and Wellness Programs

You can view a recording of our webinar that examined how RiteTrack is used for Tribal Treatment and Wellness Programs here.

The Treatment Services module is used by counseling, substance abuse, mental health, and similar tribal programs. During this recording you can see the functionality available for treatment and recovery support services.

This module was built with direction from recognized mental health best practices and offers a wealth of standard functionality. Handel also allows for extensive configuration options to ensure the system reflects the Tribe’s cultural values for mental, emotional, and spiritual well-being.

Functionality illustrated in the recording includes:

These modules can be paired with other RiteTrack modules to incorporate the directives of Tribal Healing to Wellness Programs.

Data Generation for Juvenile Justice Programs and System-of-Care Programs Webcast Encore

If you were unable to attend the recent webinar on how RiteTrack is used for data generation in juvenile justice programs and system-of-care programs, you can now view that recording here.

During this webcast, Steve discussed the challenges facilities and system-of-care programs face when trying to generate reliable data to inform stakeholders of trends, issues, and successes.

He examined software that provides the day-to-day operations of a facility and showed real-world examples of how to utilize juvenile-specific data to improve decision about the youth in care and the operations of the facility.

Reports illustrated include:

  • Population reports
  • Yearly statistical comparison
  • Admission statistics
  • JDAI reports
  • Seclusion reports

You can also see best practices to use the data to inform decision-making by:

  • Defining the question
  • Deciding what/how to measure
  • Collecting data
  • Analyzing data
  • Interpreting the results

Tracking Tribal TANF Outcomes in RiteTrack Webinar Recording Available

Our recent webinar demonstrating ways RiteTrack tracks and reports on TANF outcomes was very popular. If you missed it, a now available as a recording, click here to access. 

During this short but information filled session we explored how RiteTrack provides insight on

  • Education goals
  • Employment goals
  • Changes in employment and income
  • Pregnancy statistics
  • One- and two-parent households

Access to the recording is free, and if you would like to find out how RiteTrack can improve your service delivery and outcome tracking please contact Handel Information Technologies for further information or to schedule a discussion or personal online demonstration.

Kitsap County Juvenile and Family Court Services Goes Live on New RiteTrack Case Management System

RiteTrackKitsap County Juvenile Family and Court Services went live on a RiteTrack system in January 1, 2017. This implementation represents the culmination of years of work and planning to create a system that spans data from three areas: juvenile detention, youth offenders, and non-offenders.

Juvenile detention cases encompass sentenced youth or youth brought in by law enforcement. Youth offender cases cover drug courts and diversion efforts while non-offender cases deal with children in need of services (CHINS), at-risk youth (ARY), child protective services (CPS), and truancies. With all of this juvenile case management information centralized, the ease that staff can provide services to has been bolstered.

The County signed a contract with Handel in April of 2016 and many of the staff worked diligently on defining the scope and working closely with the designated Project Manager to outline processes to incorporate into the system. Project Manager Ben McKay said “our success is based on our partners, and the dedication from Kitsap’s team helped ensure the successful implementation of this project.”

Kitsap County Juvenile Family and Court Services uses RiteTrack’s standard functionality and also configured the system to meet specific needs and create specialized reports. One of the most valuable reports is the juvenile year-over-year comparison that aggregates data from the system including the length of stay and demographics to provide a big picture of trending changes and generates data to submit to the state of Washington for reporting purposes.

In order to recognize the hard work and diligence that went into a successful project of this scope, the County held a celebration February 16, 2017. (Read our blog about it here) We’re so pleased to have developed a strong, working relationship with the leadership and staff at Kitsap County Juvenile Family and Court Services.

Kitsap County’s Juvenile Department/Superior Court is committed to providing innovative, comprehensive, and effective services to youth, families, schools and the community within a quality work environment, by professional, caring staff.

Handel creates RiteTrack, a web-based, centralized database, information management software that is used by juvenile justice agencies throughout the country. It provides the primary means for caseworkers, administrators and other professionals to manage their clients and caseloads and provides reliable reporting to generate reliable data.

Improving Processes and Creating a Successful Implementation for Kitsap County Juvenile and Family Court Services

It all began with a conference presentation on OneNote and a question.

“This could be described as a ‘textbook project,” said Bud Harris, Director, Information Services. “It began at the right place, the right time, with the right thought processes, and all the right people came together.”

The concept that grew into the Kitsap County Juvenile Family and Court Services RiteTrack Case Management System came from the question: what if involved youths’ records could be better managed and the information shared between programs?

Michael Merringer, Juvenile Court Administrator, became involved with probation in the 1990s and found that common practices for managing youth records created segregated, unreliable information. Every time a juvenile came into detention, they would make a new paper file for them that would include assessments, medical history, and recommended programming which could not be easily shared nor was it common to share cross-department.

However, following the seemingly commonplace OneNote presentation, Merringer had a flash of insight. Wouldn’t it be great if they operated with ONE file for ONE kid? All forms would be carried in that file, staff would have access, various people could contribute, and everyone would have access to the information they needed (subject to appropriate security restrictions) while keeping everything up-to-date.

This was the vision that blossomed into the carefully planned, meticulously implemented project with an overall goal of improving access, security and accuracy of client information, examining and improving internal processes, and providing reliable, statistical data.

Sometimes projects also provide unintended benefits. Merringer said the RiteTrack project had such a benefit: process improvement. The key philosophy applied in this project was to look at the process first before applying the technology. The staff improved processes during the mapping phase by cutting out redundant efforts and wasted activity. Mapping processes across multiple departments created a visual representation of how each department dealt with their processes and cases, and was valuable because it provided visuals of the processes to assist in directing the technology. Because of this project, the Department can monitor processes and continually improve them to better meet the needs of staff, too.

After defining many internal processes, the department went to look at available options for juvenile justice information management systems. As with most system explorations options included building in-house, buying off-the-shelf, or some combination thereof. To find how other jurisdictions managed their juvenile data they visited other counties in the state and kept hearing about the RiteTrack Juvenile Justice Software from Handel IT. Because they defined processes prior to searching for a solution, they were able to use them to match process flows with available offerings.

Following the review of available options, the Department found that RiteTrack offered the combination of an off-the-shelf solution paired with configuration capabilities that could create a solution to perfectly fit the diligently outlined processes. After a competitive bidding process in 2015, RiteTrack and Handel were chosen as the solution and vendor for this project.

“Over several years a group of dedicated individuals accepted the challenge of creating an electronic environment for case management for the Department. Members of the team came from every area of the County and Juvenile Department. Working together as a team, the successful development of the Juvenile Department’s RiteTrack Case Management System was realized,” the Department’s launch party invitation read.

Kitsap County went live on its new RiteTrack Juvenile Case Management system on January 1, 2017. A celebration of the successful implementation and go-live took place in the offices of the Kitsap County Juvenile Court Administration on February 16.  Handel is pleased to partner with the Department and provide the tools to help create its ideal data management solution for its involved youth.