Arkansas Division of Youth Services

The State of Arkansas Division of Youth Services (DYS) is using RiteTrack statewide throughout its operations and to manage a network of its service providers throughout the state.  This is a multi-agency deployment of RiteTrack where DYS and its service providers around the state connect into RiteTrack over the internet to enter service, placement, transport and billing data.  RiteTrack data resides centrally in DYS’ central office, but via the internet, providers can access from different locations around the state.  DYS staff uses RiteTrack primarily to track billing related to its eight service providers, as well as to track the placement of the children it helps.  RiteTrack also helps DYS with its incident investigations/reports, interstate travel compacts and more. In addition to the multitude of functionality, much of which was custom built for DYS, part of this project also entailed a significant amount of data conversion from DYS’ prior Juvenile Tracking System into RiteTrack.