Tag Archive for: JDAI

Better Today than Yesterday: Managing JDAI Standards and Reporting

Watch this recording of the Managing JDAI Standards and Reporting webcast.

Many juvenile justice communities strive to comply with JDAI standards but struggle with the required JDAI data collection.

During this webinar, we examined how RiteTrack increases your facility’s capabilities to measure, track and report on its JDAI efforts. We will also review how JDAI communities can utilize such a system to analyze data and formulate questions related to JDAI information. This comprehensive system provides the framework needed to help any facility adhere to evolving JDAI standards.

The secret lies in documenting and tracking this in the daily case management functions. RiteTrack’s JDAI reporting produces comprehensive reports for race, gender, age, and geography, as well as other requirements including daily population counts, quarterly reports, etc. Additionally, it compiles the required JDAI reporting in real time and eliminates a separate method of JDAI data collection.

Key features from the system that were demonstrated included:

  • Tracking assessments
  • Tracking treatment plans & progress notes
  • Generating JDAI reports (race, gender, age, geography, etc.)
  • Reporting on facility data
    • Incidents
    • Room confinements
    • Restraints
  • Reporting for JDAI requirements (daily population counts, quarterly reports, etc.)

RiteTrack’s sophisticated web-based interface and industry-best security model ensures only the right people have access to appropriate and relevant information from any location. Including JDAI compliance, standards and reporting.

So, whether you are running a county detention facility or a JDAI community, you should take a look at this offering because RiteTrack supports an emphasis on treatment and rehabilitation, along with resident and facility management.

Register for the recording here

Linking JDAI standards to RiteTrack

annie-e-caseyThe JDAI helpdesk website states, “Since 1992, the Juvenile Detention Alternatives Initiative, a project of the Annie E. Casey Foundation, has demonstrated that jurisdictions can safely reduce reliance on secure confinement and generally strengthen their juvenile justice systems through a series of interrelated reform strategies.”

As you may know, I was a former Director of the Perry Multi County Juvenile Facility (a juvenile community ACAcorrection facility in Ohio) and our focus was on treatment of juvenile, male felons through a cognitive-based treatment program. I do want to point out that I am not an expert in Juvenile Detention Alternative Initiative (JDAI) standards; however, in my current position with Handel I have become DOJ-OJPmuch more familiar with them. JDAI standards closely align with the American Correctional Association (ACA) standards and they incorporate the Prison Rape Elimination Standards (PREA) as well. Both the ACA and PREA standards are areas that I am very familiar with having completed two ACA audits and a PREA audit.

As revealed in the JDAI Detention Reform Brief Cost-Saving Approach, some of the JDAI strategies are to increase system efficiency, develop a non-secure alternative that is less expensive than detention, help keep kids out of state facilities and help explore the most cost-saving intervention for a youth. From my experience in a juvenile facility, I know first-hand the ease with which the juvenile correction community easily faults to the “Well, that’s the way we’ve always done it…” or “That’s just the way it’s done.” I was a process-oriented director and one of my skills was to always look at why we do something and if we could do it better. I think that is why I am intrigued to learn (from my exploration of JDAI) that a focus seems to be to look at problem solving differently and to focus on different options and outcomes beyond the traditional way of committing youth to detention.

However, I am not here to give you more information about the JDAI standards. I want to tell you about a software solution that can greatly help facilities recognize and implement the JDAI strategies in their communities and better manage their cases and facilities as well. This solution is RiteTrack and it is juvenile facility software that assists in 2016 JJ Reportsmanaging your facility and the youth in that facility. It is equipped with a powerful reporting module that can incorporate many of the JDAI required reports. Additionally RiteTrack can also assist the JDAI local community that is responsible for entering, collecting and generating data to address compliance with the JDAI standards. RiteTrack is a software system that tracks common functions like incident, restraint and room confinement documentation, along with common practices of treatment plans, group notes and room assignments. RiteTrack excels as a facility and youth management system while allowing you to generate JDAI data not only from a juvenile facility level but also to a functionality level that compiles JDAI data for a whole JDAI community.

I will focus on three points about RiteTrack and JDAI: generating and managing data, using data to make decisions and managing the facility.

Point 1: Generating and Managing Data

Data is an essential component of JDAI, and it only makes sense that you have to generate data as the first step before you can analyze and use that data. While JDAI encourages the person or persons who share(s) the responsibility of data generating to use the simple format of Excel, it is not the most effective or efficient method. JDAI might recommend Excel because so many people have access to it; and in a JDAI community, the data come from many different areas and levels. Data generation has to occur at the probation officer level, the court level, the community alternative placement level, detention level and other agencies such as community mental health or community drug and alcohol treatment organizations that may be involved with the youth. So there is a possibility that you have many different organizations collecting data that then have to be transferred or given to one centralized “data collector” to process and manage. RiteTrack can play a very important role in this “collection” by acting as the central point of entry.

2016 Face Sheet

RiteTrack allows youth to be entered into the system and then additional data added to the youth’s record. Once information is added to RiteTrack then it is saved and will stay with the youth throughout his/her involvement in the process, even including if the youth is placed in an alternative placement or detention. Data such as race, gender, age, geography, prior placements, prior and current criminal offence, offence type, involvement with child welfare, involvement with substance abuse treatment and length of stay in detention are all areas in which data needs to be collected for JDAI standards. RiteTrack offers all those components as standards within the basic RiteTrack system, so a youth’s record in RiteTrack can contain all this information (generated by various agencies involved with the youth) in one record in one place. Additional areas that are important such as risk assessments, which are done either on paper or in another system, can be added to the RiteTrack system so that all information that is collected on a youth is stored and accessible in a centralized data collection location. This whole set of data can be recalled or opened at any time by qualified RiteTrack users. RiteTrack is a web-based solution that is easily accessible with internet access, so long as the user passes security clearances set up in each facility system.

Point 2: Using Data in Making Decisions

We all are aware of the trends in juvenile justice to use evidence-based practices to make decisions based on data. Decisions should not be based on how we feel or what is available, but they should be objective tools to assess level of risk. JDAI suggests that we evaluate data on a regular basis (e.g., daily population counts of youth in detention, quarterly reports and continual review of the data collected such as race, gender, age and geography). Therefore, data must be gathered and analyzed throughout the process and throughout the community that is involved in the JDAI. Data analysis can help shareholders decide when and if an effective community-based alternative would be appropriate. Data analysis can assure that detention is used only when appropriate and only for those youth that are high risk of reoffending. Data can assist in determining bias in the system based on race, ethnicity, gender, sexual orientation and geography, among others; and determine if there is “institutional bias” within the system. Only when we see the data over a period of time can we make good decisions.

RiteTrack allows for all data, generated by a JDAI community to be stored in a centralized location and readily available to help in the decision-making process and JDAI reporting. Such a system is more cost effective and more efficient, and allows easier tabulation of data, which facilitates a better, more streamline decision process for the youth in a JDAI community.

2015 Juvenile Admission Statistics

Since RiteTrack is also facility software, data generated from youth being in the facility (i.e., number of incident reports, number of restraints, time in room confinement, number of hours of group participation, and facility population reports) can also be used to make decisions and determine a youth’s progress while in the facility itself.

Point 3: Managing a Facility

To participate in JDAI a facility must track and report on the following: race, ethnicity, gender, age, geography, placement history, child welfare involvement, mental health, substance abuse, education, family history, housing, prior offences, probation status, offence and offence type, aggravating factors and length of stay in detention.

2014-Demographics-Report

RiteTrack tracks all of these data points. Each of these points are collected and tracked via drop-down menu options that are accessible and may be customized by a system administrator. In addition, many of these points have models in RiteTrack that allow for input of descriptive narratives. For example, tracking aggravating factors would most likely involve a short story or description of the aggravating factors. Workers unfamiliar with a youth would need to see what led to, or what is being described as the aggrieving factor in the incident entry. Therefore, through progress notes, RiteTrack tracks the number of incidents as well as descriptive elements.

Finally, in addition to collecting, tracking and reporting all the youth personal and participation data for a facility, RiteTrack also functions as a case management and facility management module. RiteTrack, as a case management system, encompasses treatment plans, progress notes and demographic information. As a facility management system it includes functions such as shift reporting, inventory management and incident, restraint and room-confinement reporting. RiteTrack complies with the common practices of attaching pictures, reports, video clips or tabulation of hours and minutes of room confinement time to the data entries. RiteTrack also provides a due process model, which is required for grievances, and which demonstrates compliance with due process related to major incidents within a facility. The RiteTrack design of both a case management model and facility model incorporated into one solution, allows for data reporting from both “parts” of the RiteTrack system.

RiteTrack offers the ability to generate data for the JDAI community while also serving its primary focus as juvenile facility software that manages a facility and the youth within the facility. Doing all this as a single software system, RiteTrack is an effective, efficient and cost-saving approach for any community and facility participating in the JDAI standards.

To see a demonstration of the RiteTrack system and to see how RiteTrack can assist your organization or community in compliance with the JDAI standards, please give me a call at 740-994-0500 or send me an e-mail with any question you may have at steve.koenig@handelit.com

Room Management: Assigning Rooms to Residents

Whether a facility is secure or unsecure, detention center or residential home, being able to quickly and intelligently assign a resident to a room is something that every organization needs to be able to do. RiteTrack not only is able to create a virtual model of your facility’s layout, it also offers users an interface to manage room assignments with ease.

RiteTrack displays a facility’s layout in a tree that is able to be customized to suit each facility’s needs. Sections of this tree can quickly be expanded and collapsed to increase the speed at which users can navigate through the various areas of a facility. RiteTrack provides counts of the number of vacancies for each area and rooms are displayed in different colors to identify them as vacant, not vacant, or closed. Please see the Building Your Custom Facility Layout blog entry for an in-depth discussion of customized room layouts and how it can benefit your facility.

The example shown below displays a resident who has had two separate room assignments during his stay at our demonstration facility. To display the power of RiteTrack’s Room Assignment Module, we are going to temporarily move this resident to a new room, keep his current room assignment open to make sure that his room is not accidentally assigned to another resident, and then close out his temporary room assignment.

As seen below, our example resident, Ben, is assigned to Room 103 in Living Unit 100. However, a co-defendant of Ben’s needs to be housed in that Living Unit during a court hearing and Ben must be moved to another unit. We don’t want to evict Ben from his room, just temporarily move him. This will keep his room from accidentally getting assigned to another resident while he is temporarily placed in another area of the facility.

Room Assignments for Resident

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A simple click of the Green Plus Sign button will add a record and navigate us to our Room Assignment Tree. By clicking on the arrow next to Living Unit 300 we can quickly see what rooms are available in that area of the facility.

Creating a Room Assignment for a Resident

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As can be seen at a quick glance, there are 10 rooms in Living Unit 300, only one of which is currently occupied. RiteTrack automatically populated the current date and time into the Start Date for the new room assignment to assist in speeding up data entry. This date, however, may be changed if the information needs to be back dated. All the user must do to complete the new room assignment is click the save icon and the room assignment is added to the previous list of entries for this resident.

Updated Room Assignments for Resident

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Notice, this resident currently has two open room assignments. The new room assignment information will be reflected automatically on RiteTrack’s reports and the original room assignment will be preserved. Once our temporary room assignment is completed, all we need do is enter an End Date for Ben’s temporary room assignment in Living Unit 300 and Room 301 will become available again for another resident.

Closing a Room Assignment for Resident

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RiteTrack provides flexible data entry to users in an environment that is fast and intuitive to use, yet maintains the strict data integrity that is required by juvenile facilities. Handel designed RiteTrack with the philosophy that the tasks that must be done every day by users should be made easier, not more difficult, by the software that they use. We designed the Room Assignment Module around that philosophy. Ask for a demo today to see just how easy and intuitive it is.

Reaching Your Clients: The Importance of Address Verification

Often one of the most frustrating experiences a user of enterprise software can have is the inability to track address information in a consistent and reliable way. This arises mostly due to the fact that most software systems don’t verify address information, which leaves the formatting of an address up to each individual user. This “free form” system of entering data can seem to make a system more flexible, but in reality it creates a large amount of unusable data.

To provide an illustration, below are some examples of the issues that we have run into in our data conversions when organizations upgrade to RiteTrack:

  • Incomplete, invalid, or missing zip codes
  • Street address with no street name
  • Descriptive text that is not an address such as ‘Incarcerated’, ‘Unknown’, or, my personal favorite, ‘I Do Not Know’

All of these issues lead to one common problem; addresses in most databases cannot be readily trusted to be accurate. During data conversions from legacy systems to RiteTrack, we often identify that up to 50% of addresses that were entered into an outdated system are incomplete, inaccurate, or not even an address. Luckily, there is one common solution to solve this problem. That answer is address verification.

RiteTrack utilizes the power of Google Maps to verify addresses, help complete missing information, and keep consistent formatting in the addresses that users track. This single solution, using Google’s API, leads to more accurate reporting, reduced data entry time, and, most importantly, a database that can be trusted.

What is more, by using Google Maps, RiteTrack also can provide all of the advanced functionality that users have come to expect from technology in other areas of their lives. If a person’s personal cell phone can provide them directions to their destination, then surely an enterprise software solution should be able to. Sadly, most systems don’t. When we developed RiteTrack we set out to change that. Below are a series of screenshots to show how easy it is to use our advanced address functionality to provide an unprecedented user experience.

Even with a poorly formatted address, as seen below, RiteTrack is able to make suggestions about the addresses that closely match a search.

Address Search

Using the incomplete and poorly formatted address above, RiteTrack identifies potential addresses that have been verified as actually existing.

Address Search Results

With a single click of a button a user can select the correct address, which will also be correctly formatted automatically for users. The data validation that was once was impossible in older systems takes two clicks in RiteTrack.

What is more, with a single click RiteTrack can access a Google Maps search of the address in a separate browser tab and users instantly have access to the power and functionality of Google’s software. No retyping the address; no copy and paste; it just works.

Website5

By being able to access Google Maps from inside of RiteTrack, users can not only view a map and a street view of a location, but can also get directions there, export those directions to their smart phones and other devices, or use any of Google’s other functionality. The power that users have come to expect from their personal devices can now also be brought to their offices. Handel believes that if your smart phone can do it, your enterprise software should as well.

About Handel

Handel IT is the creator of RiteTrack, a web-based case management platform used by human services agencies nationwide. Thousands of professionals rely on RiteTrack to manage clients, track cases, and improve outcomes.

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